Insights

Case studies, fact sheets and interviews offering hints, tips, and inspiration to help your business grow. 

From 7 May 2024, the North East Growth Hub is a project of the North East Combined Authority. We may still refer to "the North East Local Enterprise Partnership" (or "the North East LEP") in some of our older articles. 

Supporting your employees through the cost of living crisis

Money-related worries are a common cause of stress and can affect people in the workplace as well as at home. Here are some ways you can support your employees through the current cost of living crisis.

Travel to work schemes

A salary sacrifice cycle to work scheme can help staff reduce travel costs, as well as bringing health benefits. It works by allowing employees to give up part of their pre-tax salary in exchange for hire of a bike and equipment. See government guidance on setting up a cycle to work scheme here.

National schemes, like SmartGo, are also available, offering discounted low-carbon travel – including on buses, trains and bikes - to and from work. Find out more here.

Other ways to cut commuting costs

The CIPD suggests a range of other ways that employers can help their staff to cut commuting costs, including:

  • Letting people work from home more often (if their jobs allow it)
  • Allowing people who travel by public transport to come to work when it’s cheaper (after peak hours)
  • Providing a free mini-bus or coach to transport people to work
  • Facilitating carpools
  • Providing interest-free loans to buy public transport season-tickets, bikes, or cycles
  • Offering secure places to store cycles and bikes
  • Paying staff travel expenses as quickly as possible
  • Providing a credit card for travel expenses.

Read more on cutting travel costs here.

Make sure people know about their full benefits package

Whatever benefits you offer (like childcare vouchers, flexible working or staff discounts), make sure your staff know about them and how to access them - this not only applies to new starters but also to longstanding team members.

Use your internal communications systems to remind people what’s available to them and encourage them to make use of all the benefits on offer.

Become a Living Wage employer

The real Living Wage - £10.90 per hour in the UK outside London - is calculated based on the cost of living. More than 11,000 UK organisations have already signed up as Living Wage employers and, in a survey by the Living Wage Foundation, 93% say their businesses has benefited from its accreditation:

  • 86% say it has improved the reputation of the business
  • 75% say it has increased motivation and retention rates for employees
  • 64% say it has helped differentiate themselves from others in their industry
  • 58% say it has improved relations between managers and their staff

Find out more about the real Living Wage.

Look out for signs of stress

Recent research shows that one in four employees say that money worries affect their ability to do their job (the 2022 Reward Management Survey). With the rising cost of living likely to mean that more and more people are affected by money worries, looking out for signs of stress can help you to take action and support your staff.

Changes in work performance, conflict and withdrawal can all be signs of stress.

Find out more about how to spot signs of stress and support employees in this factsheet from the CIPD.


Signpost to expert advice

Make sure your employees know where they can go for impartial, expert advice on money by signposting them through links on your intranet and in staff emails, or by displaying leaflets.

The Money and Pensions Service has a helpline and a range of printed and online guides – find out more here.

Provide support for younger employees

Remember that younger employees – especially those who have only recently transitioned from education to the workplace – might need extra support on managing their finances.

The Money and Pensions Service has brought together a range of guidance for young employees and apprentices here.

Our Growth Hub Connectors can signpost you to more support for your employees - book an appointment with a Growth Hub Connector here. Find more guidance on reducing business costs in our cost of living toolkit, here.

You can also sign up to the North East Growth Hub newsletter to make sure you receive the latest information on support for businesses.