Looking for help to grow your retail business in County Durham? This online masterclass is part of the Durham Retail Programme and will answer all your questions. The session is suitable for small to medium-sized retail businesses based in County Durham including indie shops, online stores and more.

Being Truly Customer Centric: How your Customer Experience can convert to acquisition.

From insight to income, understand what motivates and drives your customers and create a customer journey that not only attracts and acquires new customers but also fosters long-term loyalty.

TEDCO's Retail Support has eligibility criteria and those eligible can request this workshop at a one-to-one online session with Alan Dodsworth. Book your place or complete the TEDCO Initial Enquiry Form to arrange a call back.

Businesses accessing this support will be asked to take part in a one-to-one diagnostic with retail expert Alan Dodsworth to ensure as much as possible is gleaned from the programme. See more about the programme here.